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HTML emails are harder to read, larger, take longer to download, facilitate all kinds of viruses and security risks, are impolite, are mostly spam and can't be read by all email clients. Be nice: Send plain text emails. A user who is trying to communicate with me is refusing to turn off HTML emails... they are a Christian, I don't know how old or where, but they're annoying enough already (they have a tendancy towards UPPER CASE text too), ... so they inspired me to finally to a page that I can now quote at them, at length. Disclaimer: Aspen Fox, you've given me just and sensible reasons why you prefer to send emails in HTML format, which is fine, it's not good netiquette but it works nontheless. Tags: communication, emails, html, html emails, internet security, netiquette Current Location: London, UK Current Mood: excited Listening To: "Only human (Original mix)" by Hexedene
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From: vexen |
Date: April 24th, 2003 06:46 am (UTC) |
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Makali wrote: > I'd be interested in hearing the "just and > sensible" reasons
I think she's not used to, or doesn't like, the standard netiquette method of "> QUOTE", so she uses HTML emails and writes responses right over the top of previous text, but in a different color. I've been having big email conversations with her (and she'll probably read this too!!) so she'll probably get used to the proper way of doing it, and switch over at some point.
Advantage of her way: Don't have to bother indenting the text. (Although it takes next to no time, if you're not used to it, it takes longer)
Disadvantage: Aside from the disadvantages listed on my page, the thread quickly becomes an unholy mess of HTML, colors and stuff, with all the quote attributations mixed up.
I didn't address this page at her, though, because it would be unfair to do so without actually explaining what the indented text and attributed text (ie, the first line of this response) is all about! Do you know any good URLs? (I'm planning on doing a whole site on Netiquette at some point, but not yet!)
> The only one I've heard that I can't > argue with so far is "I use AOL/Hotmail > and I don't have any choice".
I use Hotmail, and have it set to send only text emails. I done a test just now to make sure. I'm not sure where the setting is. Actually, it might be in the "Signature" options page. There is a sneaky check box for "Show the rich-text toolbar", and I suspect turning this on makes all emails HTML. If I turn it on, then off, it displays a warning that turning it off "will also remove rich text settings from your signature and/or emails"
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From: vexen |
Date: April 25th, 2003 03:12 am (UTC) |
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Yeah, I think we've reached a good and practical compromise with the way we send emails. You do occasionally send HTML ones, but it doesn't take me long to reformat them. Although we don't format emails in the same way, we get along fine I think, and there's no real need to be concerned about needing to change.
There is a lot of netiquette concerned with email, usenet, forums, etc, but I haven't said anything to you because it wouldn't be useful (as you mention) without me actually showing you what that netiquette is... it's been ages since I learned it all and read up on it, so I don't know any URLs off hand. One day, I'll do a search or come across some useful stuff... I am planning on creating an entire netiquette website. It'll contain my HTML Emails.html page, my CAPSLOCK.html page and my "SMS Speak" page, which are all presently in my notes/rants site, plus other guides to standard netiquette.
HTML Emails/Rich text emails don't require you to know HTML, it marks it up automatically. MS standard programs for marking up HTML (such as Word, OE... etc) is ungainly, messy and bloated, and is itself one of the problems with nonplain emails (not the users' fault, they often don't know what it's like to have to look through a HTML email to find the obscured and convuluted content! Anyone who uses Pine (one of the non-HTML email clients) hates HTML emails! And hates spam even more!)
I mentioned your name in particular ... only in my LJ post not the page itself, 'cos I knew you'd identify with the text, pointing out that the page isn't relevent to you in particular.
The page exists so I can quote it, rather than retype a request, and save myself time when communicating with newbies or new debaters. HTML emails fare worse in long threads because they make quoting difficult (HTML emails invariably lend themselves to /top posting/ (for many people - not you) which is bad netiquette), but HTML emails are generally good for single responses, such as you might get in the business world. (Hence, HTML emails are "Sales team" driven because they are more commercial-friendly, etc).
OK... I knew I had to be careful how I worded this page, 'cos I knew "anti-HTML emails" would be something you'd associate me with, I tried to make sure you knew it wasn't directed at you but didn't do too well!... I'm sorry... I love your emails ok, and as such don't really care *how* they're formatted!
* a n d * ... disclaimer... you're quite free of course to simply completely disagree with me, promote and send HTML emails all you wish, and I'll still think you're great, such issues are abstract, not personal...
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| From: katminnaar |
Date: April 25th, 2003 10:37 am (UTC) |
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Yes, I hate CAPSLOCK, too. My pet peeves are usually more aesthetic and grammar-oriented. Run-on sentences, bad punctuation (or no punctuation), misspellings all over the place, bad syntax, speaking in the third person tense when first person suffices, and the ever-popular incomplete sentence.
What in the world is SMS? And maybe you (or someone) could a search on Google for this Netiquette? :)
OK... I knew I had to be careful how I worded this page, 'cos I knew "anti-HTML emails" would be something you'd associate me with, I tried to make sure you knew it wasn't directed at you but didn't do too well!... I'm sorry... I love your emails ok, and as such don't really care *how* they're formatted! * a n d * ... disclaimer... you're quite free of course to simply completely disagree with me, promote and send HTML emails all you wish, and I'll still think you're great, such issues are abstract, not personal...
::blush:: Aw, tank yew! Nah, that's okay. I changed the default setting to Plain Text. :)
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Regarding Hotmail, I think you're right - it's easy to set it on to "rich text" which sounds nicer, and then you have no choice, but the default is plain. All well and good.
As for different-coloured-text-as-reply, it's not better, it's different. I guess I could argue that depending on the colour-blindness of the reader (10% of men suffer some form of colourblindness.. it's much rarer in women), but I can't be bothered. It's not better, just different. In an argument, it'd come off worse because most people don't expect it, but that's about it. As you say, it's pretty easy to figure out, and it's fairly distinctive. Still, seems like a pain in the arse when you can do it the normal way more easily. Oh well.
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| From: katminnaar |
Date: April 24th, 2003 12:21 pm (UTC) |
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Okay, I read your essay. I didn't know it was such a big deal that someone could be prompted to write a full webpage RANT about it! I hope these sections are the *rant* parts, because otherwise they come across as just too judgmental and of a personally irritated nature:
"Sending HTML emails is impolite and presumptious. ... People other than spammers send HTML emails for various reasons. Those who are new to the Internet, the ignorant, the impolite and the young are all frequent HTML email senders because they in general don't realize the pitfalls. ... HTML email is equated with SPAM, making it immediately irritating, annoying and impolite."
It's hard to believe that getting HTML from only two people could elicit such a heated response, but perhaps this has been going on for longer and actually involves much 'bigger fish to fry.'
I don't see my particular email client listed, but I could go into my program and look around to see if there's a hidden option somewhere to choose between HTML and plain-text, but I thought that it was already defaulted to plain text. (And please note: I'm not new to the internet, I'm not deliberately impolite, and I'm certainly not young. I suppose the only option left is ignorant.) Hopefully I've learned something, and now I'll go fiddle with my MS Outlook options to try to rectify this highly annoying HTML problem everybody else has. ;)
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From: vexen |
Date: April 25th, 2003 02:56 am (UTC) |
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Hey *hugs* don't worry too much... the paragraph you quoted me on is too, HTML email senders are frequently those types of people, but there are also many who have software that forces HTML emails, and many who actually *choose* to send HTML emails, for all kinds of reasons. I don't address (in my rant...) those who choose to send HTML, because that's there choice and is a difference of opinion where I can't claim to simply be "right", but nonetheless this page exists so I can quote it at people who do not know some of the issues involved with HTML emails.
This is an ongoing battle, you're right, it's not new, several companies (such as Microsoft) are very much promoting HTML emails, almost making them required, but they are bad for the industry so there is a large portion of Internet geeks and long-time users trying to halt the sales-team driven uptake of HTML emails. The problem is, mostly, new users coming on to the Internet end up accepting Microsoft/AOL default settings and send HTML emails, without having any idea about the issues. Not their fault, but that's the kind of person my page is most aimed towards.
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| From: katminnaar |
Date: April 25th, 2003 10:28 am (UTC) |
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I think I found something in my email program: I went into Tools, then Options, then selected Mail Format, and there are choices for HTML, Plain text, and Microsoft Outlook Rich Text! I set it to plain text (it WAS set on HTML!). I really thought that unless I specifically went in to choose HTML with every message, it wouldn't be formatted that way. ::roll eyes:: Jeez. Also, I get all my LJ messages in HTML. You think I should change it to plain text? I don't think I've ever had a problem with it, but who knows.
I don't care about sending messages in any particular format 'cause I think it's "right." I just want to do what works best for people. It must really be different with business and company computers, though, and maybe it's different overseas. Doesn't seem to be a problem between personal computers at individual residences, as far as I've seen. Hmmm. Well, I'm not exactly the biggest 'puter geek so I can't claim to know much about it. Anyway... now I really do feel like an idiot! (except that I know a little more about it now ;))
Sorry, thanks, nevermind, aaccck, I'm a bitch, justignoreme. :o}
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